Solutions Call Center Solutions
800 Adept's Teleservice Affiliations
CALL CENTERS
800 Adept®
has teamed with the best teleservice
centers in the country, enabling our clients to take customer calls around the clock |
Complete your company’s interactive marketing model and eliminate missed sales. Deliver a call to a local store with a back-up call center in place. We provide call center solutions through our affiliated telephony providers, to handle after-hours business.
Let Customers Contact You Anytime
Most businesses do not operate on a 24x7 schedule; however advertisements and commercials are often aired after business hours. Leads become available anytime: from billboards, online ad campaigns, banner ads and word-of-month. Providing a default mechanism to address leads that come in after hours is an important element in a successful interactive marketing design. Outbound teleservices handled by well trained agents (i.e. post-sales and lose-sales follow up) increases your closing rate and improves overall customer satisfaction.
When Your Marketing Campaigns Need a Live Person
Although many inbound and outbound services can be automated using 800 Adept’s IVR solutions (hyperlink), some products are specific and unique to each market group and require well trained live agents. 800Adept® provides the flexibility to customize applications to fit a company’s specific need, whether a fully automated solution, handled by live agents or a hybrid of multiple designs.
Inbound Agent Teleservices:
- infomercial and product sales
- lead generation
- customer surveys
- customer retention campaigns
- help desk and tech support
- disaster response recovery solutions
Outbound Teleservices:
- direct sales for target marketing
- political survey and campaigns
- order verifications
- appointment and recall reminders
800 Adept® has teamed with the best teleservice centers in the country, enabling our clients to take customer calls around the clock. We are experts in Customer Relation Management (CRM) applications and large multi-media campaigns.
LEARN MORE NOW!
Learn how to capture your leads and market opportunities using our call center solutions and automated IVR
solutions.
Contact Us today at (800) 96-ADEPT.
