Enhance Customer Service
Improve Productivity, Decrease Costs
Expand Your Marketing Mix

Deliver Your Message with AdeptCast!

Try AdeptCast, our fast, easy and dynamic broadcast solution, specifically designed and customized to meet your needs. Broadcasting is a highly cost-effective way to communicate with customers and can be implemented in just days.  Broadcasts can reach thousands of customers simultaneously with your message, and allows the recipients to interact with the message in a variety of ways:

Simple Message Delivery:
Delivers a pre-recorded message to a list of target phone numbers provided by you.  This delivery option is great for providing simple information, announcing events, or appointment reminders.

Interactive Message Delivery:  
Delivers a pre-recorded message with menu options and allows the recipient to interact with the calls. Using touchtone responses the choices can include:

• Requests for simple information or confirmations that do not need a live agent.
• Options to transfer the call to a third party.
  The phone system dials another number and the call is transferred to a third party agent.

There is no investment in equipment or software needed. You provide us with your message and a list of phone numbers to broadcast to.  We use professional voice talent to record your message and then manage the delivery for you.  

Our detailed reports then provide you with an in–depth analysis of your broadcasts.  Each application can be custom developed to allow for real-time reporting available online via a customized web-utility.  AND …
Our applications do not require installation or upgrades.

SOME BENEFITS OF BROADCASTING

• Increase responses to direct mail
• Allow for "one-touch" subscription renewals
• Send customer alerts and appointment reminders
• Conduct automated polling
• Automate collections
• Interactive outbound survey
• Live agent call transfer
• Message receipt confirmation, repeat and reply

Benefits for the Call Center:
AdeptCast eliminates the need for your staff to make repetitive, mundane calls and allows their time to be better utilized on revenue producing events.

Benefits for the Company:
AdeptCast eliminates the need for an expensive call center solution if your message and its required response are easily automated.