800 Adept's Sdeptel Overview

800 Adept's Adeptel Overview

Premier Service Bureau
Providing a full range of Long Distance Services
for Your Business

Adeptel^®, 800 Adept's primary carrier, is a multi-service telecommunications bureau offering Long Distance or 800/900 business services, Premium Billing Services, Enhanced Reporting Services, Pre-Paid and Rechargeable Phone Cards, and Voice and Video Conferencing.

We are a premier service provider for all your toll-free application needs, from complex Interactive Voice Response solutions to intricate call routing/allocation. Adeptel^® is certified as a Responsible Organization (RESPORG) capable of reserving and purchasing toll-free numbers quickly.

Your total communications technology solution provider, Adeptel^®, is a facilities-based long distance carrier, owning its own switches and network equipment.

Adeptel^® is a smart option for businesses that want to substantially reduce their long distance calling costs each month. Innovation, reliability, and customer service form the basis for our success story. Let us help you with yours.

Adeptel Services

Dealer Locator
Find-Me Follow-Me 800 Services
800 Speed Transfer
USA 8XX International Forwarding
Voice Mail
Voice Broadcast
Fax Services
IVR Services
Call Center Automation Services
Live Agent Services
Data Services
Web Services
Calling Card Services
Conference Call Services
Network Services

IVR Service Features
Touch Tone Access Whisper Greeting Music/Message On-hold Speech Recognition\Database lookup/reference Host connectivity Menus, prompts, greetings, conditional response Unique Applications	Survey Sweepstakes Fulfillment Services Caller Name/Address Capture Product Orders Information Requests Lead Generation

Additional Services
Voice Broadcast Message Blast Message Merge Subscriber Broadcast Fax Services Fax Broadcast Fax Blend Fax Store and Forward Fax On Demand	Call Center Automation Host Connectivity - Customer Data Retrieval Predictive Dialing Routing Load Balancing Customer Relationship Management Network IVR Point to Point T-1 (order, install, implement) DID call allocation
Live Agent Services Telesales Transcription Fulfillment Data Services RPA Client Database Clean-up Mapping	Web Services On-line locators with/Mapping On-line locator Creation E-mail Marketing Real-time Reporting Web Based Report Delivery E-mail to Fax
Calling Card Services Debit Cards Charge CArd Network Services Dedicated Trunks Order Placement and Installation Management Switch Services	Conference Call Services 800 Meet Me Operated Assisted Calls Toll Access Calls Entry Tones Music on-Hold Call Recording Presentation Mode